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Yorkshire Ambulance Service - Products and Services

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Commercial Services

Website Terms & Conditions

By reading and continuing to use the site you agree to the following conditions of use.

The Commercial Services Website is maintained by Yorkshire Ambulance Service Online team.


We make every effort to ensure that the information on this Website is accurate and up-to-date. If errors are brought to our attention, we will try to correct them. However, we cannot accept responsibility for any loss, damage or inconvenience caused by reliance on inaccurate material contained in this website.

Links to Other Sites

Certain links, including hypertext links, in our site will take you outside the Website. We will make reasonable efforts to ensure the content available on linked websites is not defamatory or offensive. Inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or its content nor are we responsible for the content of any website or web page outside of the Website.


Unless otherwise stated all materials, computer programs, pictures, audio, video, artistic music and literary works featured on the Website or viewable by means of the Website, and the selection or arrangement thereof, is copyright of Yorkshire Ambulance Service. Permission is granted to reproduce Copyright Protected Material in any format or media, provided:

  • it is solely used for private or educational use;
  • it is reproduced accurately and no changes are made to the material;
  • it is not used in a derogatory or misleading context; and
  • Yorkshire Ambulance Service is acknowledged as the owner.
  • The permission to reproduce the Copyright Protected Material does not extend to:
  • copyright works which are identified as being the copyright of a third party;
  • audio and/or video conveyed in any Webcast viewable via the Website;

Should you require permission for the above, please contact the owner of the site/page (as stated at the bottom of the relevant page.

Take Down Policy

Every effort is taken to ensure that the information contained in this website is both accurate and complete. To help us maintain a high quality website, please inform us if you suspect a page or resource is inaccurate or in breach of copyright. You can report these things by sending an email with details of the nature of your complaint to online@yas.nhs.uk.

Please include your contact details and specific details of the material in question (e.g. title, author, URL, etc.)

On receipt of a complaint we will follow the below process:

  • Make an initial assessment of the validity of the complaint
  • Withdraw the item in question from public view while we investigate the complaint.
  • Return a written acknowledgment that the complaint has been received.
  • The complaint will then be reviewed by the development team of this website. If the grounds of the complaint are considered plausible, the material will be either permanently withdrawn or necessary changes will be made to the satisfaction of all parties before the material is returned to the website.

If you have any questions about this policy, please contact us.


We endeavour at all times to make the Website as accessible as reasonably possible to all users. In no way do we seek to deliberately discriminate against disabled users to access the website service in accordance with the Disability Discrimination Act 1995.

Privacy Policy

This privacy policy only covers the Website at www.commercialservices.co.uk Web pages and websites linked to the Website are not covered by this policy. By submitting your data you consent to the use of that information as set out below.


Like many websites, this website uses cookies. Cookies are small pieces of information stored on your computer to help this website work more effectively and are used only for the purpose of providing high level analytics.

If you are happy with our use of cookies, you can continue browsing the site and you don’t need to do anything.

If you want to stop cookies or find out more, please visit the all about cookies website.

Use of information

Any and all personal information collected is used only to monitor site usage, respond to enquiries or to carry out the service for which the customer supplied the information. Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties without your consent.

Retention of information

As a general rule, we will not keep information longer than is necessary and whilst in our possession, we will safeguard your personal information according to the requirements of the Data Protection Act 1998.

Personal data received as part of an enquiry is only retained as long as the enquiry remains open or for processing to obtain statistical information, in which case the data is anonymised. Personal information collected by cookies is anonymous and held on a temporary basis.